Exclusive Webinar

Not Just a Webinar.
The Academic Reality Students Expect from Institutions Today.

Most institutions in Africa have implemented chatbots. Very few have moved beyond them.

28th May 2026
2:00 PM - 3:00 PM EAT
Trusted. Proven. Recognized
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About the Webinar

Africa's higher education sector is at a turning point. Student expectations for instant, accurate, always-on support have never been higher.

Higher ed has been introduced to Agentic AI, which changes the equation entirely. If you don’t know what it is, this is for you.

Unlike a chatbot that waits to be asked, an agentic system plans, acts, and follows through — autonomously routing enquiries, triggering workflows, escalating cases, and delivering outcomes without waiting for a human to intervene. It is not a smarter chatbot. It is a different category of technology altogether.

This 60-minute high-impact webinar session is designed to give Africa's institutional leaders the clarity, context, and practical framework to understand what Agentic AI is.

What you will learn in this session:

  • The AI Delta: Spot the difference between "standard" and Agentic AI
  • The 24/7 Framework: A blueprint for personalised, non-stop student support
  • Local Insights: Real-world results from African institutions
  • Readiness Audit: A checklist to prep your team and tech
  • 90-Day Roadmap: Your step-by-step plan to launch
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Meet Our Webinar Experts

Learn from industry leaders and technology experts

Pervez

Parwez Aullymun

Educational Administrative Manager

Uniciti International Education Hub

Parwez brings decades of expertise in architecting complex education ecosystems. He specializes in aligning institutional vision with high-performance technology.

Nicole

Pankaj Joshi

Associate Vice President

Academia by Serosoft

Pankaj is a renowned voice in Higher Ed tech, focusing on how digital transformation drives student engagement and long-term institutional ROI.

18
Years in education industry
2000+
Person-Years of Experience
400+
Customers served globally
32
Countries – customer presence
4
Continents – customer presence
1M+
Learners and Educators benefited

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