IIITB, Research University, India
No More Queues for a Form: How IIIT Bangalore Took Admissions and Convocation Online
Overview
From campus queues to a fully digital applicant journey
Applicants to IIIT Bangalore once had to buy M.Tech and Ph.D. forms in person and pay fees on campus. Academia moved the whole journey online, digitized the review and shortlisting workflow, automated transcript generation for convocation, and replaced a patchwork of Google Forms with one feedback system.
Metrics are based on internal assessment.
The Institution
About IIIT Bangalore
The International Institute of Information Technology Bangalore, popularly known as IIIT-B, is a Deemed University established in 1999 with a vision to contribute to the IT world by focusing on education and research, innovation, and entrepreneurship. The Institute is a registered not-for-profit society funded jointly by the Government of Karnataka and the IT industry.
The Challenge
The challenge
Before Academia, IIIT-B relied on manual and fragmented processes across admissions, student services, academic workflows, and compliance, resulting in delays, inconvenience, and increased administrative effort.
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Manual Admissions
Physical application forms, fee payments, and manual approvals made admissions time-consuming.
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Limited Admission Visibility
Applicants could not track their admission status in real time.
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Manual Academic Processes
Transcript generation, feedback collection, and course registration involved multiple manual steps.
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Compliance Challenges
Course Credit data had to be manually compiled for Academic Bank of Credit reporting.
The Solution
The solution
IIIT-B implemented Academia as a centralized digital platform to streamline admissions, academic processes, student services, and compliance, reducing manual effort and improving process efficiency.
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Digital Admissions & Online Payments
Enabled online applications and integrated fee payments, making the admission process more convenient and accessible.
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Real-Time Admission Tracking
Enabled applicants to track their admission status through the Student Portal, improving transparency and communication.
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Automated Admission Workflows
Digitized application review, shortlisting, comments, approvals, and confirmation to streamline admission operations.
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Automated Transcripts & Feedback
Automated transcript generation and centralized survey/feedback management, reducing manual effort and process delays.
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Student Portal & Mobile Access
Enabled convenient course registration through a responsive Student Portal and Mobile App, improving the student experience.
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Analytics & Compliance Reporting
Automated required reports through Academia Analytics, reducing manual compilation of Course Credit data for compliance reporting.
“In the wake of the digital transformation of our institute, we chose Academia by Serosoft to ease our day to day academic management tasks. The software has been helping us to manage our processes in a seamless and hassle-free manner; every single day. We are very satisfied with its admissions, programs & courses and examinations modules among other modules.”
- Prof. Chandrashekar Ramanathan Professor and Dean (Academics) IIIT Bangalore ★★★★★ The Impact
What changed
Applications From Anywhere
Easy access to applications from any location improved the applicant experience directly.
Transparent Communication
Applicants stay informed, and engagement with them improved as a result.
On-Time Convocation
Automated transcripts removed the delay that had been pushing convocation, saving significant time and cost.
Improved Student Satisfaction
Mobile-friendly, end-to-end registration made the process something students no longer dread.
Easier Compliance Reporting
Accuracy improved and effort dropped for the institute's compliance obligations.
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