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Challenges and Supporting Factors in Adopting ERP in Higher Education Indonesia

The education model of modern institutions in Indonesia is changing and moving towards automation and digital transformation. According to Wikipedia, the Indonesian education system is the fourth largest in the world with more than 50 million students, 3 million teachers, and 300,000 schools. Indonesian institutions need to choose and implement technologies like ERP that are directly associated with modern education and growth.

Higher education institutions in Indonesia are on the verge to opt for ERP systems for complete digital transformation, but institutions need to check the challenges & supporting factors in adopting ERP according to the Indonesian educational system. 

An ERP implementation can be one of the most intensive processes undertaken after considering Indonesia’s education ecosystem. 

Installing an ERP system changes the complete scenario for all stakeholders, so to make it positive the challenges need to be accomplished deliberately.

Challenges & their Supporting Factors in Implementing ERP 

1. Selection of the right ERP software 

Challenges

There are 2,316 higher education institutions (2,235 private), including 391 universities (345 private) in Indonesia. Higher education in Indonesia offers academic degrees, vocational degrees, and professional degrees.  

These institutions are on their way to opting for digital transformation and an ERP is one such solution. To choosing ERP, institutions are facing various confusion like selecting the ERP for some operations, avoiding systematic implementation process, and more.

Supporting Factor 

Indonesian institutions need to deep dive into research for finding the right ERP software. It is crucial to check all the necessary features, modules, and functionalities that your ERP provides. With all these, the ERP vendor organization you choose must provide you with efficient implementation, support, & pre & post-implementation process, maintenance & sprint updates. 

2. Proper communication between institutional authorities & ERP experts

Challenges

Effective communication is the key to success for any business. In educational institutions as well, it becomes necessary to have an effective chain of communication between all the stakeholders. 

After selecting an ERP system, institutions often find it difficult to connect with the ERP vendor due to various factors like language differences, unscheduled meetings, unskilled ERP managers for their institutions, and more. All these affect the entire implementation process of the ERP in your institution.

Supporting Factor 

For smooth implementation of an ERP, it is a must that institutions in Indonesia should check each and everything with the ERP they choose from the start. They can communicate and understand the product in the following manners:

  • Requesting at least 2-3 rounds of complete tour or demo of the product. 
  • Demanding a dedicated and skilled ERP expert for proper implementation of the ERP. 
  • Organizing internal sessions in your institute explaining the ERP and its features. 
  • Connecting with the ERP vendor team regularly for seamless relationships. 

3. System preparation according to the Indonesian education scenario 

Challenges

As discussed above, Indonesia includes more than 2000+ institutions. It includes institutions with academic degrees, vocational degrees, and professional degrees. In these different types of institutions, ERP vendors often get distracted and confused in choosing and accomplishing the needs in implementation. 

Supporting Factor 

An ERP is considered an end-to-end solution for educational institutions. The ERP you choose must provide you with all the features that can help in managing all the academic & administrative operations. 

For this, the system you choose must provide all the standard versions with a centralized server. The ERP experts should deal with all the necessary system preparation according to your institutional type, operations, activities, and regular tasks. 

4. An efficient deployment & training for all stakeholders 

Challenges 

After proper system preparation, institutions often face difficulties in managing the efficient deployment of the ERP and knowledge transferring to KT, as most of the ERP vendors do not always provide training to all the stakeholders for a better understanding of the product. 

Supporting Factor

As mentioned above, every institution has a different way of imparting education. The ERP system you choose must provide:

  • A Systematic Deployment 

After systematic preparation of ERP, institutions must opt for a consolidated deployment plan containing information on processes to be mapped to the designated modules. 

  • Training to Stakeholders 

An ERP system changes the complete operational activities of the institute. It makes all the stakeholders opt for an automated method, and it sometimes becomes difficult to go with the sudden transformation.

For this, higher authorities at the educational institution need to organize sessions with associated stakeholders for complete knowledge transfer and proper functioning in the institutions.

5. Regular Maintenance & Updates 

Challenges

After completing all the processes, an ERP system requires continuous maintenance & needs to be updated regularly. Institutions in their day-to-day tasks educational authorities often neglect or forget the regular maintenance & updates. 

Supporting Factor

After the completion of installation, we provide comprehensive support to the institute. A good ERP software provides institutions with raising queries related to the software, it also gets resolved as stipulated by a support team. It should also organize sessions to provide detailed sessions for sprint updates. 

Academia ERP: A perfect solution for Indonesian educational institutions 

Every country owns a different level of education ecosystem, with different types of programs & courses offered, different types of stakeholders’ behavior, and a lot more differentiated things. 

Keeping the aforementioned in view, Academia provides a comprehensive and customized ERP solution according to the needs of the institution. Currently, we are providing robust ERP solutions in more than 20 countries according to their customizable needs. 

With our several clients present in Indonesia, we provide the supporting factors & solutions to all the challenges that affect consistent ERP implementation. 

Want to know more? Request your demo now

Data Migration Challenges during ERP Implementation

In today’s competitive educational sea, the institution needs to become ships that can survive and reach the desired edge. An ERP is one of the best technological tools that is helping educational institutions to attain their desired results. It makes a smooth completion of all the academic and administrative tasks of the institution. Sometimes it happens that institutions choose ERP software that fails in proper ERP implementation and data migrating in the best way. It is necessary to follow and create an ERP data migration checklist that can lead to systematic ERP implementation. Let’s discuss some of the major data migration challenges during the ERP implementation process. 

What is Data Migration?

Data migration is the process of transferring data from one storage or technique to another. Looking in the Edtech world, data migration is considered as one of the most important segments through which another switching into the system becomes easier, systematic, and convenient. 

Importance of data migration for ERP implementation in educational institutions

The data migration process is crucial and transferring in the new ERP system needs to be smooth and transparent as in an educational institution every single piece of data keeps a significant role. Effective data migration at the time of ERP implementation is most important as improper data migration leads to inaccurate data and challenges. 

Major Challenges in ERP Data Migration

  • Data repetition and integrity

In an institution, different departments like admission, fee, library, and many others store data of a single student, but in manual interventions, identifying and searching the needed data becomes too crucial. Sometimes improper communication and concentration at the time of data migrating from manual to ERP software involve data repetition which then needs to be solved with proper communication, concentration, and integrity. 

  • High cost of migrating the data

When the institution was already in manual intervention then the ERP implementation team will need more efforts in extracting the important data and in retrieving data, the cost of all this will get included in the ERP implementation budget. There must be one more case in which data from an older ERP system needs to be shifted to a newer one, so in these cases, the cost of data migration remains less and needs to be decided by both parties. 

  • Third-party involvement 

Educational institutions own various tasks and thus it becomes difficult to keep data migration on priority at the time of ERP implementation that indirectly creating internal conflicts in the institutions is one of the major challenges in ERP data migration. As discussed above, there are various departments in an institution like admission, fee, examination, and various others, and there is always a person associated with every department who manages everything systematically, but while ERP implementations sometimes have other tasks administrators gives most of the work to the ERP implementation trainer to that increases the chances of data inconsistency. 

  • Regulatory issues 

Educational institutions must follow various regulatory issues that were made by higher authorities in every state, city, or country. When migrating the data into an ERP system institutions should comply with those regulations to maintain systematic, smooth, and flexible operations in the institute.

What are the solutions to overcome the ERP implementation challenges?

  • Give precedence to data migration

Data migration is one of the most important elements of ERP implementation, it needs to be pre-planned with systematic workflow. It is obvious that the entire implementation process is time-consuming but data migration should also be systematic with allocated and enough resources along with a dedicated team from the institution and the ERP trainers. It needs to begin with the extraction and cleansing of important data from source systems so that important data can be used accordingly in the future. 

  • Consider the Complete Institutional Scenario

It is also important to analyze the complete data of the institute to understand how it can associate with the ERP system to enhance the academic and administrative operations of the institutions. It starts with extracting and cleaning the data that we have discussed above, after extracting the data, mapping it to the structure of the ERP database, setting up rules for translating the data into the structure during migration.

ERP implementation is an opportunity to get better insight into the business in real-time by analyzing its data. It is also important to think about how the institution can be used for decision-making across the whole institution. 

  • Assigning responsibilities to administrators and faculty 

It is essential to determine who will own the specific data of the institution from the team, from admission, fee, examination, library, and many others. The institutional team will also need to assign roles and responsibilities right before the implementation of ERP software, it directly will make the data migration process more smooth, efficient, scalable, and significant. 

Conclusion

So, have you understood the significance of data migration and how to overcome the challenges in ERP data migration for successful ERP implementation? For this, you will need to choose a very good and robust ERP system like Academia, it provides efficient and effective academic and administrative management along with significant data migration, training, and ERP implementation, and needed customer support. So what are you thinking about? Let’s connect today to discuss more contact us now! 

Download Exclusive Gartner Reports Brought to You by Serosoft (Academia):

 

 

Upcoming Trends in ERP & Its Benefits to Educational Institutions

The systems once developed to accurately determine the number of items to be purchased for the next inventory cycle, namely MRP (Material Requirements Planning) tools have come a long way from just assisting the manufacturing industries. They underwent a transition through MRPII systems and have finally evolved into a much more structured and versatile tool named ERP, which can handle all tasks related to management for almost any organization in an efficient manner with minimal effort. Yet, improvement is a continuous and unending process and ERP systems are no exception. Below is the list of upcoming trends observed in the sector:

  • Cloud ERP

Integration of ERP systems with cloud computing has made the ERP systems to be available as SaaS (Software as a Service). The availability and accessibility of precise data across the supply chain have helped the process to become much more transparent and has reduced human effort.

  • Data Analytics

The advent of big data analytics has assisted in evident predictions for future events. This has been instrumental for the ERP systems since a lot of activities depend on the forecast. The advancements in analytics have increased the efficiency of the systems.

  • Adoption by mid-size Industries

With the popularization of ERP systems, a lot of people have recognized its potential and have stepped out of their mainstream philosophy of ‘old is gold’ and have accepted it as their ultimate management tool.

  • Enhanced Security

The major concern for all the people in the world from different industries including education, intelligence, medical, financial, etc… revolves around security of information. The integration of internet with software’s poses a risk to the data held by organizations, but the continual improvement has been seen on accounts of security embedded in the ERP systems so that the users can be sure their information stays secure.

  • Social Media Integration

The sudden outbreak of social media has not only acquainted the average people with technology but has also improved communication systems. In today’s world, social media is one of the most important tools in connecting diverse people with similar interest.
The ERP systems nowadays contact the non-employees by the means of social media. Many organization globally uses social media to enhance collaboration internally with the employees as well as externally for clients.

  • Mobile

Acceptance of mobile internet has been the phenomenon for quite some time and it is only fair to assume that they will take over bulky computers and laptops for complex systems like ERPs. Some companies offer mobile services at present, but their use has been observed to be limited.

The above-mentioned advancements specifically help the implementation of ERP systems in the education industry. Be it the availability of systems as SaaS, or the accessibility of students’ data to the parents through a combinatorial effect of social media, mobile technology, and cloud computing, the changes favor an increase in acceptance of the tools.

Driving Educational Campuses In Modern Way And Why You Need It

One of the most serious issues with endeavouring to add innovation to your school lies in attempting to comprehend what sorts of programming are out there and how they can help.

Without this understanding, it can be difficult to defeat some of your school’s or area’s difficulties.

One essential — however critical — factor that keeps school authorities oblivious about what’s out there is that there’s a great deal of befuddling wording twirling around in the “EdTech” space. (For some, “EdTech” itself is a case of simply such a befuddling term; it’s shorthand for “Instructive Technology.”)

There are numerous terms to filter through. Some are simple language words alluding to digest thoughts, while others are authentic names for normal and imperative programming.

Keeping in mind the end goal to kick you off, how about we take a glance at a moderately direct EdTech term that is basic to K-12 business forms however that can infrequently appear to be confused to EdTech newcomers — ERP.

What is ERP Software?

ERP remains for Enterprise Resource Planning.

Put basically, ERP programming (now and again just called an Enterprise Resource Planner, or, “an ERP”) is programming that oversees business forms for an organization, association, or, for your situation, a school/region.

So how do ERPs “oversee business forms?”

The way it works is that ERPs include different “applications,” or apparatuses, that cooperate flawlessly to interface divisions and bring the information from those different offices together into one database. Whatever errand you have to finish — be it ordering a nitty gritty year-end report or basically keeping an eye on the status of your Accounts Receivable — ERPs put all the data you require comfortable fingertips.

Why Your K-12 School District Needs ERP Software

To comprehend the advantages of utilizing a decent ERP programming, we should take a glance at the framework’s principle capacities as they identify with K-12 school locale.

Robotization:

Robotization is perhaps the most supportive capacity of ERP programming.

ERPs are intended to take numerous undertakings and do them for you, particularly assignments that you do (consistently, week, month, or year).

A case of frequently repeating work that a K-12 monetary administration ERP could improve the situation you would assemble a report of the cash your school area spent a month ago. The ERP consequently pulls particular information from among every one of the applications inside the framework with the goal that you don’t need to look for the data you require. Great ERPs even enable you to arrange the normal reports with the goal that they indicate precisely the data you need them to in precisely the way you need it appeared.

Along these lines, as should be obvious, ERP programming spares you time through robotization, which thus (since we as a whole know “time is cash”) will help your region’s money related primary concern, as well.

Reconciliation:

Another capacity of ERP programming is reconciliation.

Reconciliation fundamentally just alludes to one bit of programming’s capacity to “talk” to another bit of programming. At the point when the product from at least two separate divisions (say, your school area’s Financial Accounting office and its HR office) work firmly together by sharing information, your whole locale turns out to be more proficient and more compelling.

By utilizing ERP programming to consequently share data amongst HR and Accounting, for instance, representatives never again need to enter numbers physically into PCs more than once (if by any stretch of the imagination). Such sharing altogether eliminates information passage mistakes.

In addition, great ERP implementation arrangements keep up your information continuously, which means when you enter data into the framework, every associated office promptly start working from the refreshed information.

By enhancing the exactness of your information, you’ll have the capacity to approach each choice you make in your part with more prominent certainty.

Association:

ERP programming likewise encourages your whole locale to remain composed, not simply from division to office as we examined under “Incorporation,” yet in addition inside every individual office.

Clearly, programming when all is said in done will help your specialization to abstain from depending on scattered papers, sticky notes, and just requesting that your associates make sure to accomplish something. In any case, a great ERP goes significantly further.

As said above, ERPs involve various applications, or “applications” (basically devices), and each application imparts data to all the rest. Along these lines, for instance, if you somehow managed to add a seller record to your framework in one place, the ERP at that point would consequently add that merchant to all significant applications (Accounts Payable, Accounts Receivable, General Ledger, and so forth.).

Along these lines, ERPs keep all your data sorted out, both generally speaking and inside the individual applications, which encourages your specialization to end up more proficient.

The Best ERP Software

At last, the fundamental advantage you get from an excellent ERP programming framework (rather than bland ERP programming) is that it will be planned particularly for your necessities as a K-12 school region. All things considered, you would prefer not to work around programming settings that were worked for a retail business or a non-benefit association.

In addition, however, the best ERP programming frameworks to consider are those that are flexible. Along these lines, past just being outlined for the most part for K-12 school areas, the best ERPs will enable you to arrange the alternatives in a way that works as indicated by your particular needs as an extraordinarily singular K-12 school region.

When you’re ready to set up your product for your school area’s extraordinary needs, you basically are setting up your region for progress.

Truth be told, the capacity to tweak and arrange is such a critical element with regards to ERPs that we at Serosoft Solutions have composed the greater part of our ERPs so they can be designed however bodes well for every one of our customers.

At that point, we took this arrangement between ERP programming and the remarkable needs of individual schools above and beyond.

We’ve fabricated a few distinctive ERP programming frameworks so as to all the more fittingly serve diverse kinds of school areas in light of elements, for example, school/region size, area, and that’s just the beginning.

Academia 6-Step Effective ERP Implementation Process

An Education ERP implementation involves installing the software, moving your data over to the institute’s system, configuring your users & the processes, also the training of the users on the software. Choosing the right partner for implementing your ERP system is almost as important as selecting the right software in the first place.

Academia-6-Step-Effective-ERP-Implementation-Process

Things You Need To Know Before ERP Implementation!

Is it accurate to say that you are looking forward to purchase an ERP framework for your school, college or training foundation? On the off chance that you are a thinking to be an ERP client, you should setup specific trapsat that point to make the most out of it. To enable you to make the most of your ERP, here are 7 fascinating tips for appropriate execution that would doubtlessly work wonders for your school, college or training organization:

Things you need to know before successful education ERP implementation!

APPROPRIATE TRAINING:

A standout amongst the most essential strides to an effective usage is legitimate preparation of your educator’s and their will to identify & utilize ERP programming. You, your instructors and different staffs must know how to utilize it to reap its advantages. Along these lines, ensure you and your staff gets prepared legitimately and continue getting training occasionally. The scholarly community gives undeniable preparing support with video instructional exercises to keep you generally prepared in the most recent and most prominent developments.

SPECIALIZED ISSUES:

The following test coordinates every single specialized necessity to the new ERP programming and picking the best conveyance model to interface the two together. What we mean by this is: will it be an on premise arrangement, a cloud arrangement, or a mixture one?

To battle this, build up a venture that covers each progression of the execution procedure. The task design sets a course of events for everything from equipment prerequisites, asset controls, information changes and information section to approving the system. Setting up a task design is shrewd in light of the fact that it goes about as an execution guide that covers the means for continuing through the outline period of the ERP framework. The scholarly world offers extensive variety of offerings according to client’s prerequisites which isn’t just restricted to facilitating yet in addition as far as evaluating. To know more, please click here.

GET THE LATEST TECH:

It’s extremely significant to be all around familiar with the most recent student management system drifts in the instruction division before deciding to settle with a system as technology experiences systematic periodic up gradation. Better research and better downplaying about patterns will help you in getting the college management system that suits your establishment the most.

UTILIZE ‘CARROT & STICK’ STRATEGY:

‘Carrot and Stick’ system can be utilized to enhance the utilization of ERP programming among your educators and different stakeholders. Reward those staff members who makes fruitful use of the school administration framework all the time.

GROUP WORKING:

You can make a group with the best representatives including the best instructors, different staff and assign them the power and specialist to ensure that the task is done well and on time.

Legitimate execution of education management software is an important errand and requires appropriate time administration to yield the best out of it. We at Academia are engaging instructive organizations of fluctuated sizes and tasks to center around conveying brilliant training and hardly any reasoning or agonizing over the regulatory procedure. Executing Academia empowers instructive establishments to deal with their whole regulatory errands and aids monotonous asset escalated exercises through consistent mechanization. With 10 years of rich experience, we’ve planned the engineering of Academia such that it meets the remarkable and fluctuating needs of schools, colleges and training organizations. To know progressively and take a free voyage through our system, click here.

Training and Education: Important Elements For Successful ERP Implementation

With the rising EdTech trends and their positive outcomes, educational institutions worldwide are adapting technologies like ERP/SIS that can enhance overall functionality bringing efficient management in the institution. 

What is an ERP system and how can it help educational institutions?

An ERP system is software that can automate all academic and administrative processes. It can manage and streamline all the day-to-day activities such as enquiry, admission, fee & finances, examinations, and many more. 

It helps educational institutions with institution management driving all of the operations from a single platform. It is the true digital transformation of the institution. 

Institutions must choose good ERP software that can effectively meet the expected extent. After selecting a robust ERP system comes the implementation process, there are various factors associated with smooth implementation of the education ERP system.

Let’s move further to discuss the important elements for successful ERP implementation in an institution!

Elements for Successful ERP Implementation

  • Get a better understanding of ERP

ERP is a broader concept and a software solution that can automate all the activities and tasks within an institution. It is necessary to get a deeper understanding with elite training for all the stakeholders who are associated with the use of the system. 

The higher authorities need to check the overall functionalities of the software to confirm whether it can cater to their daily activities and processes. Institutions can also create a panel to check the efficacy of the product to make its work better and improved.

  • Analyze Problems/Requirements

An ERP system can replace outdated techniques entirely through digitalization. So to make it productive, it is a must that institutions should analyze the product efficiency and check the usage and problems with each department. 

The best practice to evaluate this is to create sample data from all the departments and check the accuracy of the system in various aspects i.e., some enquiries, some exam-related data, and more. After checking the accuracy of the system, you need to ask for its solution from the vendor in the best possible way.

  • Check the Needs for Customization

Every educational institution owns different types of rules and regulations. It is a must that the ERP system you choose must provide customization according to the requirements. The software you choose must be a system that can fit the existing processes of the institute with a flair for automation. 

Academia ERP provides solutions to each problem, it renders customization according to the institution, various integrations, anonymous assessment, and multi-Centre functionality to name a few.

  • Test all the Modules

As discussed above, the higher authorities need to create a panel for sample data modeling from all the departments and test each module with the ERP software. Test results are generated live and presented among the ERP team and the panel to find out real-time solutions to the problems. 

After solving the major problems, all the stakeholders in an institution need to use the system to see if they are comfortable with its functionalities and are helpful to the institution in its role.

  • ERP Implementation

After analyzing the system in all aspects, the ERP experts process the implementation of the ERP.

The process starts with transferring all the data from all the departments from manual papers and files or legacy systems. The complete process needs time and involves expert teams from both ends. 

After successful implementation, the ERP experts hand over the complete system to the educational institutions. 

  • Support

As its most important function, an ERP system automates all the operations of an institution, but for this, not just successful implementation can help; it requires effective use by the organization and continuous support from the ERP team. They need to provide maintenance and help at regular intervals. 

For this, Academia ERP has a designated customer support team with experts to resolve any issues instantly along with 24/7 availability. It also releases regular sprint updates to deliver all the updated features and functionalities of all the modules.

Conclusion

With the rising competition and expansion in the education sector, it is the right time for educational institutions to choose a very good technology like an ERP system that can boost productivity in all aspects. 

Again, it is crucial to select a robust ERP system that provides complete automation along with smooth and efficient implementation, support, and end-user satisfaction. 

If your institution is looking for one, Academia ERP can become the best option, as it is a robust platform used and loved by more than 320+ education institutions across the globe. Here, the team of experts believes in overall efficiency while rendering the software, right from the first interaction to the implementation process and customer support!

Request your demo now to learn more about the award-winning ERP solution! 

Technology in Education- What’s the Future!

Technology is changing every aspect of our lives, and education is one of the most important sectors that need to be modernized and advanced leading to the overall growth of the institution. Meanwhile, it is also essential that institutions must understand the right usage and importance of educational technology. Technology these days is far more than digital whiteboards, learning management systems, and such technological tools. So which technology are you using in your institution to be in the technological touch? Let’s discuss some of the important technologies and their benefits for education institutions. 

To understand it better, let’s first understand why technology is important for educational institutions.

Different technologies and their benefits in education:

  • ERP for seamless academic & administrative workings 

Various types of educational technology are evolving in the modern world that are supporting institutions, but ERP is the only and one of the leading technologies that provide complete automation of all the academic and administrative activities in the institution. It can manage all the operations like admission, enrollment, fee, hostel, library, transportation, examination, result declaration, and even alumni of the institution using a single software. A good ERP system even provides a simple and coding-free portal with a mobile application through which all the stakeholders like students, faculty, parents, administrators can manage their tasks effectively. 

  • SIS for a seamless relationship between students and faculty 

Students are one the most important stakeholders of an institution, institutions need to opt for techniques through which students can focus on their studies directly instead of indulging in day-to-day operations and tasks. A student information system is one of the leading technologies that is helping various institutions to create a systematic workflow of all the operations associated with a student. Having a student information system, institutions can attain and fill admission forms using the portal or mobile application. They can even get their enrollment numbers, can attain a systematic flow of timetable, examination details, and even the results. Institutions also get access to students’ activities from anywhere and anytime starting from their attendance to all other daily activities that are triggered for the overall growth of students and the institution. 

  • Immersive learning for the enhanced learning experience 

In the modern era of technology, learning and teaching are not only restricted to classrooms and textbooks. The students of today’s generation expect a more advanced and immersive experience that can solve their curiosity with practical solutions. 

Immersive learning provides students with real-time experiences created through augmented, VR/AR reality. These real-time experiences can transfer students virtually to the planet and help them eat up all the information to satisfy their curiosity and hunger in the best manner. 

  • Gamification for fun, and modern learning 

Games have always been the first choice of any age group, but what if students can learn and faculty can teach using modern technology? Technology is changing in every aspect and now using different technological games classrooms can be personified to make lessons more interactive and understandable along with boosting participation, encouragement, and collaboration. 

Conclusion

The Edtech world is booming now, it is the correct time for educational institutions to choose technologies that can help them in boosting the teaching and learning experience for students. What is your opinion on educational technology and its expansion, which is your favorite technology till now? Let’s discuss it in detail. Reach out to us today!

Download Exclusive Gartner Reports Brought to You by Serosoft (Academia):

Gartner-research-report

6 Steps to a Successful ERP Implementation

1. System Preparation:

At first, the standard version of Academia is installed on a centralized server with standard features and functionality upon collecting Institute’s basic data. Serosoft’s Team provides master data templates for the modules to be functional. Client needs to fill their master data in these templates and upload it to the software. Client’s team can then access the system as it gets ready for first use.

2. Gap analysis:

At the second stage, implementation team visits the institute and have one on one discussion with stake holders to map the actual performance of the software with the desired. This process of Gap Analysis is carried out to be sure to map to the most relevant processes being followed in the Institute. This mapping is done keeping in mind the best match of the processes and system’s capabilities.

3. Detailed deployment plan:

Based on understanding and feedback, we prepare a consolidated Configuration Analysis report which contains information on processes to be mapped to the designated modules. Mutual consent on the plan is taken before moving to step four.

4. Configuration, testing & deployment:

The software is configured as per the detailed configuration analysis report. Once the system is configured and deployed then the implementation team performs an integrity check on the system to ensure a proper unrestricted working.

5. Training & hand holding:

Training of all the required users is important to let the system run smoothly in the institution. We deliver training based on a ‘Train the Trainer’ approach to the designated coordinators from the Institute’s steering committee by holding centralized training workshops for functional representatives of the Institute.

6. Maintenance & enhancement:

After the completion of installation, we provide a comprehensive support to the institute. We use a state of the art support ticketing system, which allows clients to raise queries relating to the software, which gets resolved in stipulated TAT by our support team. On top of this all clients being covered under the comprehensive AMC program receives system upgrades in every three months.

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